Privacy Policy

Last updated: 22 July 2025

At RivloTools, your privacy is important to us. This privacy policy explains how we collect, use, and protect your personal data when you interact with our website, tools, or services.

Who we are

RivloTools is a brand of CS Software Ltd, a UK-based company registered in England and Wales (Company No. 9968550).

You can contact us at: rivlotools@cssoftware.co.uk

What personal data we collect

  • Contact information you provide via forms (e.g. name, email)
  • Emails you send us directly
  • Website usage data (via cookies or analytics)
  • Licensing or usage data related to RivloTools packages (if applicable)

Why we collect it

  • To respond to your enquiries
  • To send updates if you sign up for early access or newsletters
  • To improve our website and tools
  • To fulfil any licensing or contractual obligations

Lawful basis for processing

We process personal data based on one or more of the following legal grounds:

  • Your explicit consent (e.g. signing up to receive emails)
  • Our legitimate interest in running and improving our business
  • Fulfilment of a contract (e.g. license agreements)
  • Compliance with legal obligations

How we store and protect your data

We use secure systems and practices to protect your data. Access is limited to authorized personnel only. We do not sell or rent your data to third parties.

Data sharing

We may share your data with trusted service providers (e.g. email platforms, license servers) only as necessary to provide our services. These providers are required to protect your data under strict data processing agreements.

International transfers

Some services we use may store data outside the UK or EU. Where this occurs, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs).

Your rights

Under GDPR, you have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw your consent at any time (where applicable)
  • Object to or restrict certain processing
  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, please contact rivlotools@cssoftware.co.uk

Cookies

We may use cookies or similar technologies to analyse traffic and improve user experience. You can control cookie preferences in your browser settings.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.